Privacy Policy

At mentcup, we attach great importance to the protection of your privacy and personal information. This Privacy Policy aims to explain how we collect, use, store and protect your information when you visit our website or shop in our store.

Information collection
When you place an order on our website, register an account or contact us, we may collect the personal information you provide, including but not limited to your name, email address, phone number, billing address, delivery address and payment information. We only collect the information necessary for fulfilling orders and improving services.

Information usage
The information we collect will mainly be used for:

Process and deliver your order;

Provide customer support and after-sales service;

Improve our products and services;

Send order notifications, shipping updates and possible promotional information (only with your consent).

Information storage and security
We commit to taking reasonable technical and management measures to protect your personal information and prevent unauthorized access, disclosure or tampering. Payment information will be processed through a secure payment gateway. We will not store your complete payment card information.

Information sharing
Except as necessary to complete the transaction (such as for logistics companies, payment service providers) or as required by law, mentcup will not sell, rent or otherwise disclose your personal information to third parties.

Cookies and data tracking
Our website may use cookies and similar technologies to enhance your browsing experience. These data will help us analyze the visit situation and optimize the website functions. You can choose to disable cookies in your browser as needed.

Your rights
According to the applicable Mexican data protection laws, you have the right to access, correct or delete your personal information. If you wish to exercise these rights, please contact us through the contact information below.

Contact us
If you have any questions regarding this Privacy Policy or the use of your personal information, please contact:

Email: support@mentcup.com

 

mentcup will continue to strive to create a safe and reassuring shopping environment for you, making every encounter as warm and mellow as our handcrafted ceramic cups